Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-interpersonal-issues.denvermentalhealthcare.com (hereafter referred to as “Therapy for Interpersonal Issues,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the handling of data collected through our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You create an account and use our applications or services as an authorized user.
  2. You visit our websites linked to this Privacy Statement.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases or services.
  3. Financial Information: Data about your financial status, income, and insurance information (if provided) for billing and service customization.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  6. Location Data: Geolocation information provided when you use our location-based services or apps.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews that you voluntarily submit.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless sharing or login experiences.
  9. Product Information: Details about the products or services you interact with, including preferences and usage patterns.

We collect this data through multiple channels: user input forms, account settings, direct interactions with our applications, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device and categorized as:

  1. Strictly Necessary: Essential for the basic functionality of our website, such as remembering user preferences or maintaining session continuity.
  2. Preference: Used to remember settings and preferences you’ve chosen to improve your experience.
  3. Analytics: These track site usage and performance, helping us understand how users interact with our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes
  • Maintaining security and protecting against fraud

Once these purposes are achieved, we securely delete or anonymize the data in accordance with applicable data protection laws.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption for data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Access controls and employee training on data protection best practices

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data in specific circumstances.
  • Restriction: Limiting the use of your data under certain conditions.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team at:

  • Email: privacy@therapy-for-interpersonal-issues.denvermentalhealthcare.com
  • Address: Privacy Team, Therapy for Interpersonal Issues, [Your Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your data protection and privacy rights.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding this Privacy Policy or your data, please reach out to us at:

  • Email: contact@therapy-for-interpersonal-issues.denvermentalhealthcare.com
  • Address: Therapy for Interpersonal Issues, [Your Address]